![]() ![]() Thank you for creating this app.What is a desktop wallpaper? When you boot your computer, there is an initial screen that comes up, in which your folders, documents, and software shortcuts are placed. The messages are cheap and affordable and other then those few things like I said I love the system. Kind of like you have them pending and approved maybe you can make it to where the inmate can mark the message as read when they read it. We don’t always get messages from the person on the inside and it would just be nice to know they read the messages. Not everyone gets messages from the other side. Also a feature if you could that shows when they have read our messages that way we know that they are getting them. Because it could be an urgent message that has a time limit and we miss it because we have to constantly keep checking back on the app to see if we have a new message. I would love it if you guys would add a feature that would notify us when we have a new message from the person or people we message. Yes like I said it has a lot of problems but this and the video app are a great way for me to keep up with my friend in jail in another state. But with all that being said I am very grateful that an app like this exists. It does have its problems like it crashes a lot and it’s slow sometimes and it refreshes back to the beginning when I try to login and add money to an account. Suggestions that would make the app better. But again overall I am very happy with this!! But my first time I went one character over and it was deleted. For messaging also there is a limit on length but it’s pretty long. I went to the app and the app said they would print my pictures and mail them and it was about $8 for two pictures. I guess you could in the past or maybe other prisons can. My brother was able to let me know an issue he was having with iheart radio and I got to fix it that night! Normally he’d be trying to reach me by phone for days! At least for me I cannot send pictures electronically. At one point I stepped away for about 30 minutes and when I came back my messages were approved. For us and maybe others it was not instant of course messages have to be approved. ![]() I love being able to message my brother as if I was texting him. Anyway got cleared up in about 30 minutes. I think because my brother without realizing it had created an account for me. There was one hiccup during set up when an error occurred and it said they would send me an email to confirm my email. Bugs must have been fixed since that May review. Get it together! This should be a class action law suit for the amount of money you get and don’t refund for NOTHING! It has left me even more depressed than I was to begin with, to think this is all I have. I know it is not just me, because my daughter has yet to get her account activated with money accepted, and she is pretty tech savvy. I thought I would have a stroke by the time the day was over. My first day with this, I spent a total of twelve hours between struggling with the app, calling the getting out help center twice, calling the jail multiple times, and trying to get connected on a call. The app crashes constantly and putting money on accounts takes just as much work as everything else. Putting funds on the system is a whole other thing. If the time is ticking you get charged no matter the ability or lack of talking to them. ![]() I have been charged for multiple calls where he and I tried to connect and he could not hear me. I constantly have to refresh to get the call to re-up. Making the calls are super sketchy and take forever to load, if they load at all. He never seems to get them, even if I ask ahead of the call. I guess there is no funding so they share the headphones. If they are in a facility with Covid lockdown, there is no video and they need earbuds to hear at all. The only portion of this I have any success with is the messaging. I would give 0 stars, but if I didn’t have this, I would have nothing. ![]()
0 Comments
Leave a Reply. |